Products
Returns are accepted only for damaged, defective or incorrect products reported within 48 hours of delivery with photographs.
Legal
Refund & Cancellation Policy
When returns, cancellations and refunds apply to our products and services.
This Refund & Cancellation Policy applies to all purchases and interactions through our website, social media bookings and customer support channels where relevant. Customers are encouraged to contact us before placing orders if they require clarification regarding any policy or service.
Non-returnable Items
Customized, energized or consecrated spiritual products, opened Rudraksha, crystals, Yantras, pooja materials, digital content and accessed courses are generally non-returnable.
Services
Completed consultations, poojas, havans and ceremonies are non-refundable. Rescheduling may be offered where feasible.
Refund Processing
Approved refunds are processed through the original payment method within a reasonable period.
To report a damaged or incorrect item, please contact us within 48 hours of delivery with photographs.